These Terms & Conditions govern your use of the luckygame platform. Please read them carefully before registering or placing any bets. By accessing luckygame, you agree to be bound by these terms.
These six points summarize the most important aspects of the luckygame Terms & Conditions. Full legal text follows below.
luckygame is strictly for players aged 21 and above, in accordance with Philippine gaming regulations. Age verification is mandatory during account registration. Underage access is prohibited and will result in immediate account closure.
Each player is permitted to hold only one active luckygame account. Duplicate accounts are prohibited and may result in forfeiture of balances and permanent suspension. Accounts are non-transferable and strictly personal.
All bonuses and promotions offered by luckygame are subject to specific wagering requirements and validity periods. Bonus abuse, including the use of multiple accounts to claim promotions, will result in bonus forfeiture and account suspension.
All financial transactions on luckygame are processed in Philippine Peso (PHP). Minimum deposit is ₱100. Withdrawal requests are subject to identity verification. luckygame reserves the right to request KYC documents before processing any withdrawal.
luckygame is committed to responsible gaming. Players may set deposit limits, loss limits, and session time reminders, or request self-exclusion at any time. We take problem gambling seriously and encourage players to seek help if needed.
These Terms & Conditions are governed by the laws of the Republic of the Philippines. Any disputes arising from your use of luckygame shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
These Terms & Conditions ("Terms") govern the relationship between luckygame ("the Platform," "we," "us," or "our") and any individual ("Player," "User," or "you") who accesses, registers on, or uses the luckygame website and its associated services. These Terms apply to all users of the luckygame platform, including visitors, registered players, and any other persons who interact with the platform in any capacity.
By accessing the luckygame platform — whether by visiting the website, creating an account, making a deposit, placing a bet, or using any feature of the service — you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be legally bound by them. This agreement takes effect immediately upon your first access to the platform.
luckygame reserves the right to update, modify, or replace these Terms at any time. Continued use of the platform following any such changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically. The date of the most recent revision is displayed at the top of this page.
Access to and use of the luckygame platform is strictly restricted to individuals who meet all of the following eligibility criteria:
luckygame takes the 21+ age requirement seriously. We conduct mandatory age and identity verification as part of the Know Your Customer (KYC) process. Any player found to be under the age of 21 will have their account immediately closed, all winnings forfeited, and any deposits returned subject to verification of the payment method used.
To access the full range of luckygame services, including placing bets and making deposits, you must register for a player account. The following rules apply to all luckygame accounts:
Each player is permitted to hold only one (1) active luckygame account at any time. The creation of multiple accounts by a single individual — whether using different names, email addresses, payment methods, or devices — is strictly prohibited. luckygame uses advanced detection systems to identify duplicate accounts. Where duplicate accounts are identified, all associated accounts may be suspended and balances forfeited.
You must provide accurate, complete, and truthful information when registering your luckygame account. This includes your full legal name, date of birth, residential address, and contact details. Providing false or misleading information is a material breach of these Terms and may result in immediate account closure and forfeiture of funds.
You are solely responsible for maintaining the confidentiality of your luckygame account credentials, including your username and password. You must not share your login details with any third party. luckygame will not be liable for any losses resulting from unauthorized access to your account caused by your failure to keep your credentials secure. If you suspect unauthorized access, contact luckygame support immediately.
All luckygame accounts are denominated in Philippine Peso (PHP / ₱). All deposits, withdrawals, bets, winnings, and bonuses are processed in PHP unless otherwise specified.
luckygame is required to conduct Know Your Customer (KYC) verification in compliance with Philippine anti-money laundering regulations and responsible gaming obligations. KYC verification may be requested at any point during your use of the platform, including at registration, before processing a withdrawal, or when unusual account activity is detected.
You may be required to submit one or more of the following documents:
Failure to provide requested KYC documents within a reasonable timeframe may result in the suspension of your account and the withholding of pending withdrawals until verification is complete. luckygame processes KYC documents securely and in accordance with our Privacy Policy.
luckygame accepts deposits via GCash, PayMaya, BPI, BDO, Metrobank, and other approved Philippine payment methods. The minimum deposit amount is ₱100. Deposits are generally credited to your luckygame account instantly or within a few minutes, depending on the payment method used.
You may only deposit funds from payment accounts registered in your own name. Third-party deposits are strictly prohibited. luckygame reserves the right to return deposits made from unverified or third-party payment sources.
Withdrawal requests are processed to the same payment method used for the original deposit, where possible. luckygame aims to process GCash and PayMaya withdrawals within five (5) minutes of approval. Bank transfer withdrawals may take one (1) to three (3) business days depending on the receiving bank.
All withdrawals are subject to KYC verification. luckygame reserves the right to request additional documentation before approving any withdrawal. Withdrawals will not be processed to third-party accounts under any circumstances.
Minimum and maximum transaction limits apply to all deposits and withdrawals. These limits may vary by payment method and account verification status. Current limits are displayed in your luckygame account settings and on the Payment page.
luckygame offers various bonuses and promotions to eligible players from time to time. All bonuses are subject to the following general terms, in addition to any specific terms attached to individual promotions:
luckygame is committed to transparency in its bonus and promotion terms. We do not hide material conditions in fine print. If you have questions about any active promotion, contact our support team before claiming.
All games available on the luckygame platform — including slots, live dealer games, crash games, bingo, and sports betting — are governed by individual game rules in addition to these general Terms. Players are responsible for familiarizing themselves with the specific rules of each game before placing bets.
All luckygame games use certified Random Number Generators (RNGs) that have been independently tested and audited to ensure fair and unpredictable outcomes. Crash games use provably fair algorithms. Return to Player (RTP) rates are published for all slot games.
luckygame reserves the right to refuse, limit, or void any bet at its sole discretion. Bets placed on events where the outcome is already known, or where there is evidence of match-fixing or manipulation, will be voided and stakes returned.
In the event of a technical malfunction, software error, or connectivity issue that affects the outcome of a game or bet, luckygame reserves the right to void the affected round and return stakes to players. luckygame is not liable for losses resulting from technical issues beyond its reasonable control.
Minimum and maximum bet limits apply to all games and are displayed within each game interface. luckygame reserves the right to adjust bet limits at any time.
The following conduct is strictly prohibited on the luckygame platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities:
luckygame is committed to promoting responsible gaming and minimizing the potential harms associated with gambling. We provide a range of tools to help players manage their gaming activity:
These tools are available directly from your luckygame account settings. If you believe your gambling is becoming a problem, we strongly encourage you to use these tools and to seek professional support. luckygame's support team is trained to assist players who may be experiencing gambling-related difficulties.
luckygame enforces the 21+ age requirement strictly and will not knowingly allow underage individuals to access the platform. Age verification is a mandatory part of the registration and KYC process.
All content on the luckygame platform — including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall design and layout of the website — is the property of luckygame or its content suppliers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the luckygame platform for personal, non-commercial entertainment purposes only. This license does not permit you to:
Any unauthorized use of luckygame intellectual property may result in legal action. All rights not expressly granted in these Terms are reserved by luckygame.
luckygame collects, processes, and stores personal data in accordance with our Privacy Policy and applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). By using the luckygame platform, you consent to the collection and processing of your personal data as described in our Privacy Policy.
luckygame uses your personal data to provide and improve our services, process transactions, conduct KYC verification, comply with legal obligations, and communicate with you about your account and promotions. We do not sell your personal data to third parties.
For full details on how luckygame handles your personal information, your rights as a data subject, and how to exercise those rights, please review our Privacy Policy.
To the fullest extent permitted by applicable law, luckygame and its officers, directors, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the luckygame platform.
luckygame's total liability to you for any claim arising from your use of the platform shall not exceed the total amount deposited by you into your luckygame account in the thirty (30) days preceding the event giving rise to the claim.
luckygame does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. You access and use the platform at your own risk. luckygame is not responsible for any losses arising from technical failures, internet connectivity issues, or circumstances beyond its reasonable control.
Nothing in these Terms shall limit luckygame's liability for death or personal injury caused by its negligence, fraud, or any other liability that cannot be excluded or limited under applicable Philippine law.
luckygame reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:
Upon account closure, any verified balance remaining in your account (after deduction of any applicable bonuses or amounts subject to investigation) will be returned to you via your registered payment method, subject to completion of KYC verification.
You may also close your luckygame account at any time by contacting our support team. Account closure requests are processed within two (2) business days.
luckygame reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, luckygame will notify registered players via email or an in-platform notification. The updated Terms will be published on this page with a revised "Last Updated" date.
Your continued use of the luckygame platform after any amendments have been published constitutes your acceptance of the revised Terms. If you do not agree with any changes, you must stop using the platform and may request account closure in accordance with Section 13.
luckygame recommends that you review these Terms periodically to stay informed of any updates. The most current version of these Terms is always available on this page.
These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
In the event of any dispute, controversy, or claim arising out of or relating to these Terms or your use of the luckygame platform, the parties shall first attempt to resolve the matter through good-faith negotiation. If the dispute cannot be resolved through negotiation within thirty (30) days, it shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines.
luckygame operates in compliance with applicable Philippine gaming regulations. Players who believe that luckygame has acted in breach of its regulatory obligations may raise a complaint through the appropriate regulatory channels.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the luckygame support team. Our Filipino support team is available 24 hours a day, 7 days a week.
For responsible gaming support, deposit limit requests, or self-exclusion, please visit our Responsible Gaming page or contact support directly. We are here to help.
Now that you've reviewed our Terms & Conditions, you're all set. Join thousands of Filipino players enjoying fast GCash payouts, 1,000+ games, and 24/7 Filipino support.